TAGGED AS CCTS
Pending class action from prisoners’ families against Bell lands on CRTC desk
telecom | 11/28/2023 1:36 pm EST
On a day in July, 2016, a man received eight long-distance collect calls from his son, who was in pre-trial custody and in solitary confinement in the Ontario Kenora Jail. The...
ICA Microsystems terminated by CCTS for non-compliance
telecom | 07/27/2023 4:55 pm EDT
The Commission for Complaints for Telecom-Television Service (CCTS) was forced to suspend one participating service provider (PSP) for non-compliance with its directives, it noted in its 2022 annual report Thursday.
ICA Microsystems Inc. refused to issue a customer a...
CRTC asks Net2Web to explain its non-compliance with CCTS
telecom | 10/05/2021 6:14 pm EDT
The CRTC is asking the telecommunications service provider Net2Web Inc. to...
SkyChoice kicked out of CCTS
telecom | 07/22/2021 5:14 pm EDT
Faced with what it said are multiple different instances of non-cooperation from a small Ontario-based internet service provider (ISP), the Commission for Complaints for Telecom-television Services (CCTS) has "terminated...
Telecom complaints down 19%, CCTS says
telecom | 11/30/2020 12:50 pm EST
The number of complaints from Canadians about their telecom services fell 19 per cent last year, the Commission for Complaints for Telecom-television Services (CCTS) said in its annual report Monday. It’s the first time...
CRTC orders CCTS-avoiding telecoms to explain themselves
telecom | 11/01/2019 4:11 pm EDT
The CRTC has told six small telecoms who have refused to join the Commission for Complaints for Telecom-television Services (CCTS) they have until Dec. 16 to explain why. It said WISP Internet...
Complaints to CCTS increase again, TV issues up 500%
Media | 04/02/2019 6:00 am EDT
Complaints about TV service to the Commissioner for Complaints for Telecommunications Services (CCTS) skyrocketed to 18 per cent of all complaints in CCTS’ latest report.
TV service became part of the CCTS mandate in September 2017, meaning the organization could accept...
‘We’re repeating it again’: CCTS sees complaints jump nearly 60 per cent
Media | 11/27/2018 6:00 am EST
The Commission for Complaints for...