From the Editor’s Desk: VoIP gets down to business

Some of the most inter­esting developments in VoIP are happening outside of the enterprise. Just as Web 2.0 phe­nomena such as social networking are making their way into busi­ness, in the future so will many of today’s VoIP technologies, now common in the SMB or consumer space, be seen in larger enterprises.

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Regulation and Policy: Grocery stores, telecom carriers and DPI

Management, shaping and throttling are all terms that have been used to describe the capability that deep packet inspection (DPI) technology provides to its tele­communications carrier users. Packet prioritization, no longer used as often as it once was, clearly describes what carriers can do when they put this type of technology in their pipes. They determine what traffic gets passed through their networks more quickly than others.

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VoIP migration best practices

Legacy PBX systems are old and IP-based phone systems comprise the majority of systems now ship­ping. Properly done, VoIP can reduce communications costs, with VoIP applications delivering real-time col­laboration, unified communications, IP-based call centres, and more.

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VoIP gear routes to services

For enterprises, in recent years the business of VoIP has mostly consisted in buying mysterious black boxes and IP-conversant network gear from ven­dors. The belief that slapping VoIP gear onto existing data networks would magically make expensive telephony charges go away is itself going away as legions of consultants descend on enterprises to make the voice and data parts work together.

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VoIP changes the game for telework and call centres

Voice over Internet protocol (VoIP) is taking over contact centres. As a result IP – whether used for voice, data or in future video – promises to change the way they operate. "I think we hit a milestone this year," says Paul Lutz, global product marketing prime for contact centre 6.0 and 7.0 at Nortel Networks Corp. "We’re actually selling more voice over IP (telephones) than we are TDM."

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NDP announces Net Neutrality Bill at Parliament Hill rally

The fight for net neutrality hit the streets yesterday when about 300 protestors descended on Parliament Hill to take part in a rally calling for legislative or regulatory action preventing ISPs from interfering with Internet traffic. The crowd partially got their wish when federal MP Charlie Angus announced the New Democratic Party will introduce a bill today entrenching the principle of net neutrality.

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Craig Wireless expects Industry Canada to greenlight mobile WiMAX spectrum for BC

Craig Wireless Systems Ltd. expects final approval this summer from Industry Canada to use 2.5 GHz spectrum to launch a new mobile service in British Columbia, the company’s top executive revealed at the Canadian Wireless Telecommunications Association‘s WiMAX conference in Toronto last week. If approved, Craig Wireless could become the first in Canada to rollout a WiMAX network for mobile services in Canada.

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S-VOX officially takes control of new stations

S-VOX, Canada’s leading provider of programming on spirituality, faith, personal growth and wellness, has officially assumed ownership of Vancouver-based CHNU-TV and its Winnipeg sister station CIIT-TV. The CRTC approved last month the acquisition of these two local stations by Christian Channel Inc., a division of S-VOX, five months after the Toronto-based multimedia company entered into an agreement to acquire the stations from Rogers Media Inc. "We are proud to add these vibrant local stations to the S-VOX family of channels, and look forward to helping them build on their current strengths to become leaders in their respective local marketplaces," said Bill Roberts, president and CEO of S-VOX. S-VOX will introduce new program schedules and new branding for CHNU-TV and CIIT-TV in September. Toronto-based marketing agencies Cundari SFP and Loopmedia have been hired to develop the re-branding campaign.

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Auction Day 1: MTS bleeds eligibility points; Shaw goes head-to-head with wireless ILECs

It didn’t take long for AWS auction participants to reveal their strategies with two new entrant hopefuls going in opposite directions. MTS Allstream Inc. could be downsizing or adjusting its aspiration for new spectrum acquisitions, while Shaw Communications Inc. (1380057 Alberta Ltd.) appears willing to bid against the deep-pocketed incumbent wireless companies for a piece of the non set-aside spectrum.

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