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Consumer, business markets to spend $4.46 billion more on wireless over next four years: IDC forecast

Canada’s wireless market is no where near saturated, it seems. Research firm IDC has released bullish predictions for the next four years, with consumer wireless services forecast to generate $3.26 billion in new revenue, followed by $1.2 billion in growth for the Canadian business sector.

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Is Cogeco’s Jan Peeter’s on the prowl for Atria Networks?

Cogeco Cable Inc.’s acquisition of Toronto Hydro Telecom (THT) for $200 million has analysts speculating that the company is thinking much bigger than Canada’s largest city. It could also signal something of a comeback for Cogeco Inc. and Cogeco Cable chair Jan Peeters, who got badly burned in the CallNet takeover of Fonorola in 1998.

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Telemanagement: July-August 2008

This month’s theme: Quality of service in a converging world

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Regulation & Policy: Centrex still the same as local business voice: CRTC

The CRTC maintained in a ruling last month that Centrex business telephony services are to be treated the same as other business local voice services for the purposes of deregulation. The June 19 decision denied an appeal from MTS Allstream, requesting the commission overturn a previous ruling on Centrex.

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When quality of experience trumps quality of service

Quality of service (QoS) isn’t good enough anymore – enterprises must now tend to the user’s actual experience. "When someone calls in, you need to know how they are experiencing the service," says Guy Yogev, executive VP and co-founder of Israel-headquartered Ransys Ltd.Speaking to Telemanagement at the recent Canadian Telecom Summit in Toronto, Yogev talked up Ransys’ Attentive software suite, which functions as a modular and customizable Enterprise Feedback Management (EFM) system. Primary usage would be in a contact centre, though Yogev sees eventual applicability in the enterprise space.

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From the Editor’s Desk: Quality of service comes of age

In the uneasy truce that many enterprises have between network administrators on the data side, and telephone providers on the voice side, perhaps no area is more fraught with tension than quality of service (QoS).

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Auction Day 24: Bidding slows down, Globalive places 30% of new bids

Bidding in Industry Canada‘s Advanced Wireless Services (AWS) slowed considerably on Friday, with new bids dipping into the low 20s, but not before heavy bidding by Globalive Communications during the middle part of the day. In fact, in Rounds 149 and 151, the company placed more than 30% of the new bids in both rounds.

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Students hope media attention will hasten Facebook investigations

A group of Canadian law students who recently launched a complaint against Facebook are hoping media interest in the story will spur a quick investigation by the privacy commissioner.

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Auction Day 23: Vidéotron withdraws bids as spectrum auction nears end

Industry Canada‘s Advanced Wireless Services (AWS) spectrum auction appears to be taking its toll with bidding slowing down considerably over the past two days and withdrawals leaving some contenders on the hook for hefty sums of money.

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Datacom appoints GM and controller

Datacom Wireless Corp., a developer of fleet tracking technology, has appointed Eric Morin as GM and July Cronier as controller. Morin has been with the Montreal-based company since 2002 and also serves as VP of operations a position he took in February 2007. Cronier takes over from France Daoust who resigned to pursue other interests.

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