Click-to-call comes of age

Almost half of R&R Rapid Resale Ltd.‘s business comes through the Web, and recently the Collingwood, Ont., company has found a way to turn more of the visitors to its Web-site into customers – click-to-call.

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Barrett gets more spectrum

Barrett Xplore continues to expand the reach of terrestrial network by acquiring more spectrum and this time the company has purchased bandwidth covering rural parts of Alberta, Manitoba, Ontario, Quebec and New Brunswick from Mipps Inc., a company affiliated with Primus Telecommunications Canada. Now Barrett has 3.5 GHz spectrum covering rural parts of the country in every province from BC to New Brunswick to go along with its pan-Canadian satellite coverage, for which it recently added additional capacity.

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Zi shines despite acquisition and patent infringement pressure

Zi Corp., a provider of predictive text solutions, has renewed a multi-year supply agreement with Nokia Corp. that will see the Calgary-based company experience 100% increase in revenue in the first year of the contract. "This renewal expresses Nokia’s confidence in Zi as a key supplier and opens the door for further opportunities to work with Nokia on other projects," Milos Djokovic, president and CEO of Zi, said in a statement on Wednesday.

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Cable telephony continues strong growth: In-Stat

New figures from market research firm In-Stat show that cable telephony continues to perform strong in the market with more than eight million new subscribers added in the last 12 months. Growth in North America has been particularly strong as a result of a push to complete the transition to a VoIP architecture.

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CCTS names full-time head

Howard Maker has been appointed as the first full-time CEO of the Commissioner for Complaints for Telecommunications Services. He most recently served as the Ombudsman for Banking Services and Investments and has had a career in regulatory law.

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Research project seeks to perfect intelligent antenna system

Researchers at the University of Waterloo are working on new antenna technology that could significantly increase bandwidth and efficiency of fourth-generation wireless services, and results of the research could be seen in as little as two years. The private sector, government and other universities are also participating in the $13.3-million project.

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When ripping and replacing is a must, there can be a silver lining

No need to rip-and-replace – so goes the mantra. But when organizational change is forced upon you, as was the case with the Ontario Association of Community Care Access Centres (OACCAC), an organization can appear to be like StarTrek’s dreaded Borg – a cyborg race that lives to assimilate others in pursuit of its own perfection.

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