Bell Mobility union vote set for Dec. 2-3

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Bad customer service costs Canadian communications industry $4 billion annually: Study

Canadian companies lose a whopping $9.7 billion in a year because of poor customer service, with landline, wireless, ISP and television signal distributors among the worst hit, according to a study from Genesys Telecommunications Laboratories Inc.

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Open letter: Industry minister, not CRTC, should have first say in Globealive’s ownership: PIAC

The Public Interest Advocacy Centre has added its name to the growing list of groups urging the federal government to overturn a CRTC ruling blocking Egyptian-backed Globalive Wireless Management Corp. from launching a competitive wireless service in Canada. In a Nov. 20 letter to Industry minister Tony Clement, PIAC also says any further complaints about Globalive’s ownership should be vetted by the minister first – and not the CRTC.

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Broadcast Hall of Fame inductees announced

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Telus wins injunction against Rogers over ad claims

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Commentary: Cabinet must tread wearily on Globalive appeal

The decision seems so simple for Industry minister Tony Clement: if you believe in free markets, one needs to overturn the CRTC’s decision to block would-be wireless entrant Globalive from rolling out a national discount cell phone service.

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Ontario schools license digital literacy game

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Small TV stations propose using portion of local programming funds to pay for digital conversion

Independent television station owners in small markets are asking the CRTC for permission to use a third of their money from the new Local Programming Improvement Fund (LPIF) to pay for the conversion to digital broadcasting.

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Sympatico re-launches Portable North Pole

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iWeb announces changes to management structure

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