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Spike in complaints causing delays at CCTS, mid-year report outlines

Complaints by Canadians about their telecom services increased so much in the second half of 2017 that the Commissioner for Complaints for Telecommunications Services (CCTS) is experiencing delays in handling some of the files as a result of the increased workload.

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Manitoba town launches no-fee internet service

Last week, the city of Morden, Manitoba announced a May start date for a utility-like fixed wireless internet service that will be provided to residents at no monthly cost, according to its website.

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71% of households with Kodi can access unlicensed content: Sandvine

The vast majority of households with Kodi in Canada have the software configured to access unlicensed content, according to a report by Sandvine Corp.

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OPC joins B.C. privacy commish in investigation of West Coast data company

The Office of the Privacy Commissioner of Canada (OPC) will participate in an investigation into the activities of AggregateIQ Data Services Ltd. according to a post on its website on Thursday.

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Bell celebrates Toronto FTTH build, eyes higher speeds

As BCE Inc. celebrates the completion of the majority of its fibre-to-the-home (FTTH) build out in Toronto on Thursday, it’s already making plans to exceed the network speeds officially unveiled today, according to a Bell executive.

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Corus plans TV ad tech test next month

Corus Entertainment Inc. is “accelerating” its transformation into a more data-centric company, its CEO said Thursday, as the broadcaster looks to begin testing a new platform next month that he says will give advertisers a better way to target ads on traditional television.

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Telus now offering mesh WiFi product in Alta. and B.C.

Telus Corp. customers in Alberta and B.C. can now purchase its WiFi mesh network product, called Boost Wi-Fi, to extend coverage of home wireless networks, according to a release on Thursday.

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FairPlay regime ineffective, counter to Telecom Act: opponents

A proposal to implement a website-blocking system to fight piracy has drawn opposition from academics and advocacy groups in Canada, as well as input from international players and unusually high engagement from the public.

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Data of over 600K Canadians swept up in Facebook data scandal

Facebook Inc. released its estimates of how many people were affected by the data scandal rocking the social media company on Wednesday, saying the total amount of Canadians included in the information collection was 622,161.

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Ad complaints on TV highest, despite trust in medium: Ad Standards

Despite the impact of cord-cutting on the conventional television space in recent years, the medium was the source of more complaints about advertisements than any other, according to a year-end report by Advertising Standards Canada.

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