TAGGED AS 911
CRTC opens proceeding into 911 and 988 calls from MLTS
Internet and Governance | 05/23/2023 3:00 pm EDT
Tuesday the CRTC announced it was beginning a proceeding into emergency calls from multi-line telephone systems (MLTS). These networks are mostly used by outlets with multiple telephone lines such as offices, hotels or hospitals and frequently require dialing a prefix to get...
Parliamentarians decry lack of French 911 service
telecom | 04/26/2023 5:16 pm EDT
MPs from both sides of the House of Commons were upset that 911 service was not available to a francophone consumer in distress recently.
Joël Godin, a Conservative MP from Quebec, rose in Question Period Tuesday and explained that someone in the lower St. Lawrence...
TBayTel granted delay in rollout of 10-digit dialing
telecom | 03/22/2023 3:41 pm EDT
The CRTC Wednesday approved a proposal by TBayTel Inc. that it be permitted to delay the implementation...
CRTC issues best practices for 911 use by multi-line telephone systems
telecom | 09/26/2022 5:12 pm EDT
The CRTC has approved the recommendations of the Emergency Services Working...
CRTC approves CISC working group report on location technology
telecom | 09/02/2022 5:06 pm EDT
Friday the CRTC approved a report from the CRTC Interconnection Steering...
Tories demand action on 988, Liberals say outreach is ongoing
telecom | 05/13/2022 3:02 pm EDT
The Conservatives kept up their pressure on the government to implement a...
CRTC approves Telus NG911 Local Government Service Agreement
telecom | 05/05/2022 5:43 pm EDT
The CRTC has approved Telus Corp.’s revisions to next-generation 911 (NG911) Local Government Service Agreement template.
In June 2017 the commission mandated incumbent local exchange carriers (ILECs) and small incumbent local exchange carriers (SILECs) to provide...
Telus wants CRTC to reclassify small ILECs for NG911 service, asks for suspension of funding consult
telecom | 04/28/2022 5:16 pm EDT
Telus Corp. is asking the CRTC to reclassify small incumbent local exchange carriers (SILECs)
as originating...
CRTC seeks comments on next-gen 911 deployment
telecom | 03/08/2022 3:32 pm EST
The CRTC is seeking comments on funding for the rollout of next-generation 911 (NG911) service, according...
Shaw backs delay of STIR/SHAKEN implementation
telecom | 11/09/2021 1:51 pm EST
Shaw Communications Inc. has added its voice to those calling for deferral of the implementation of the...
Municipally-owned B.C. SILEC asks CRTC for relief from NG911 requirements
telecom | 11/05/2021 2:37 pm EDT
A municipally-owned small incumbent local exchange carrier (SILEC) in...
Bell wary of New Brunswick’s proposed NG911 system
telecom | 07/14/2021 6:34 pm EDT
BCE Inc. has filed an intervention with the CRTC saying New Brunswick’s plan for how it would like to adapt its next-generation 911 (NG911) services may not be the best approach. According to Bell’s intervention, the...
Local RCMP raises security concerns over New Brunswick NG911 clarification application with the CRTC
telecom | 07/13/2021 6:42 pm EDT
The New Brunswick RCMP is raising concerns to the CRTC that the province’s proposal for how it would like to adapt its next-generation 911 (NG911) services could put RCMP...
Emergency services affected by service outage, Rogers confirms
telecom | 07/08/2019 5:18 pm EDT
The wireless service outage that began on Sunday and affected the...
Bell to overhaul Manitoba public safety comms
telecom | 08/13/2018 2:28 pm EDT
BCE Inc. has won the contract to replace Manitoba’s aging public safety communications service, a...
Big Three face lawsuit over 911-location tech
telecom | 08/07/2018 4:05 pm EDT
A Colorado-based company is suing BCE Inc., Telus Corp. and Rogers Communications Inc. for allegedly violating its patents involving technology used to locate mobile phones for 911 service. TracBeam LLC filed a statement of claim in Federal Court in late July, stating that without its patented methods and systems, the three telecoms “would not have been able to comply with the CRTC’s mandate regarding E9-1-1 services and would not have been able to operate as a wireless carrier in Canada.” The patent in question involves methods and systems to provide location estimates for a...
CRTC backtracks on aspects of NG911 decision
telecom | 05/28/2018 4:18 pm EDT
The CRTC has changed its mind when it comes to a distinction it initially drew between primary and...
Text-with-911 incompatible with WiFi calling: CRTC
telecom | 01/05/2018 4:05 pm EST
In a step towards its goal of upgrading Canada’s 911 network by 2020, the CRTC published a decision on Friday which recommended that wireless service providers default all 911 calls to the cellular networks whenever possible....
CRTC sets new notification rules for 911 service outages
telecom | 10/27/2017 4:40 pm EDT
The CRTC has ordered landline and wireless service providers to implement new recommendations regarding 911 service outage notifications. They have three months to implement the recommendations...
NG911 could be costly, unreliable due to CRTC definition: PSAPs
telecom | 08/30/2017 2:36 pm EDT
A group of police departments and emergency authorities that run public safety answering points (PSAPs), or 911 call centres, is telling the CRTC that a distinction it drew between primary and...
Service restored after cut cable cripples Bell, Telus network
telecom | 08/04/2017 11:15 am EDT
A cut cable crippled the shared network of BCE Inc. and Telus Corp. in Atlantic Canada Friday, according to the carriers, whose customers across eastern portions of the country were left without wireless services for roughly five hours.
At around 3 p.m., both Telus...
Give four days’ notice before service disconnection, CRTC says
telecom | 07/06/2017 3:31 pm EDT
Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...
CRTC demands NG911 network upgrade by 2020
telecom | 06/01/2017 6:06 pm EDT
The CRTC has started the clock on next-generation 911 (NG911) services, directing the country’s telcos to ready their networks to fully support sending emergency information via text, photo or video messages by the end of 2020....
National 911 operator could disrupt regional relationships: PSAP
telecom | 01/17/2017 11:14 pm EST
Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...
CRTC should take charge in next-generation 911 rollout, regulator hears
telecom | 01/16/2017 11:17 pm EST
GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator...