The CRTC is delaying transition of next-generation 911 (NG911) services in certain regions, having found that telecoms in areas with basic emergency services (B911) cannot...
A 911 operator in Calgary has had three charges laid against her in a corruption investigation, local police have said. Mariana Buonincontri was arrested on Thursday and will appear in court on March 7. Calgary police first became aware in December 2022 that sensitive...
CRTC chair Vicky Eatrides has promised to look into recent problems with...
The CRTC has sent letters on Jan. 22 to interested parties to try to get to the bottom of two incidents...
Misuse of 911 continues to be a problem for emergency service providers...
A consortium working toward the successful implementation of...
The major telecommunications companies in Canada oppose suggestions that they pay for pre-production testing of next-generation 911 (NG911) technology. They laid out the specifics in interventions regarding two Part 1 applications. The City of Calgary filed its...
The City of Calgary, on behalf of other stakeholders across the nation, is seeking a CRTC decision in...
The province of British Columbia has filed a Part 1 application with the...
The CRTC denied Quebecor Inc.’s request for...
The CRTC received a raft of responses on its notice of consultation on 911...
The CRTC has sent a letter to BCE Inc.’s Bell Canada demanding to know why the telecom imposed an...
Tuesday the CRTC announced it was beginning a proceeding into emergency...
MPs from both sides of the House of Commons were upset that 911 service was not available to a...
The CRTC Wednesday approved a proposal by TBayTel Inc. that it be permitted to delay the implementation...
The CRTC has approved the recommendations of the Emergency Services Working Group (ESWG) of the regulator's Interconnection Steering Committee, and is directing telecom...
Friday the CRTC approved a report from the CRTC Interconnection Steering...
The Conservatives kept up their pressure on the government to implement a...
The CRTC has approved Telus Corp.’s revisions to next-generation 911...
Telus Corp. is asking the CRTC to reclassify small incumbent local exchange carriers (SILECs) as originating...
The CRTC is seeking comments on funding for the rollout of next-generation 911 (NG911) service, according to a notice issued Tuesday. The commission wants to allocate money from the National Contribution Fund (NCF). When telecom service providers (TSPs) filed tariff...
Shaw Communications Inc. has added its voice to those calling for deferral of the implementation of the...
A municipally-owned small incumbent local exchange carrier (SILEC) in...
BCE Inc. has filed an intervention with the CRTC saying New Brunswick’s plan for how it would like to adapt its next-generation 911 (NG911) services may not be the best approach. According to Bell’s intervention, the...
The New Brunswick RCMP is raising concerns to the CRTC that the province’s proposal for how it would like to adapt its next-generation 911 (NG911) services could put RCMP...
The wireless service outage that began on Sunday and affected the...
BCE Inc. has won the contract to replace Manitoba’s aging public safety communications service, a...
A Colorado-based company is suing BCE Inc., Telus Corp. and Rogers Communications Inc. for allegedly violating its patents involving technology used to locate mobile phones for 911 service. TracBeam LLC filed a statement of...
The CRTC has changed its mind when it comes to a distinction it initially drew between primary and...
In a step towards its goal of upgrading Canada’s 911 network by 2020, the CRTC published a decision on Friday which recommended that wireless service providers default all 911 calls to the cellular networks whenever possible. With the increase in Canadians using WiFi-enabled calling services offered by wireless providers, the Emergency Services Working Group of the CRTC Interconnection Steering Committee explored the issue of connectivity with 911 operators. It found that, when using WiFi calling, there could be a number of circumstances where new features of 911 calling in Canada were...
The CRTC has ordered landline and wireless service providers to implement new recommendations regarding 911 service outage notifications. They have three months to implement the recommendations...
A group of police departments and emergency authorities that run public safety answering points (PSAPs), or 911 call centres, is telling the CRTC that a distinction it drew between primary and...
A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...
Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...
The CRTC has started the clock on next-generation 911 (NG911) services, directing the country’s telcos to ready their networks to fully support sending emergency information via text, photo or video messages by the end of 2020. Incumbent local exchange carriers (ILECs) must be ready to switch over to an Internet protocol-based network to provide 911 voice service by the end of June 2020 and text-to-911 service by the end of December 2020, the commission said in a Thursday decision. “The safety of Canadians is largely dependent on timely and efficient access to emergency services....
Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...
GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator...