The CRTC has issued a request for information on the rates Canadian wireless carriers charge as roaming fees for international coverage. In a June 1 letter the commission set out four questions it wants answered by the various players in the market.
First up it wants a...
The CRTC said Thursday it was going to look into recently-announced hikes in international roaming fees after a complaint by Innovation, Science and Industry Minister François-Philippe Champagne. BCE Inc. subsidiary Bell Mobility and Telus Corp. said earlier this month they...
Innovation, Science and Industry Minister François-Philippe Champagne’s...
The Public Interest Advocacy Centre and Telus...
BCE Inc. has filed a review and vary application seeking to overturn a May...
The Competitive Network Operators of Canada has filed an intervention in...
BCE Inc.’s Bell Mobility Inc. has lost an application before the CRTC about Quebecor Inc.’s Videotron Ltd. over the Quebec firm’s use of Bell’s wholesale roaming service. In a letter Wednesday, the commission dismissed the filing and urged the parties to negotiate...
A consortium of regional wireless competitors have filed an application...
Roaming revenue remains among the biggest headwinds for Telus Corp.’s...
Telus Corp. wants the CRTC to set an industry-wide definition of...
Bell Mobility Inc. is asking the CRTC to put in place new measures for...
BCE Inc. is suing Quebecor Inc.’s Videotron, escalating their battle over wireless customers allegedly...
Otono Networks Inc.’s Roam Mobility will cease operations on June 30, the company said Wednesday. Roam Mobility previously provided prepaid SIM cards for visitors to the United States and Canada. It shut down the Canadian service in January, though it continued to provide SIM cards and service...
BCE Inc. must keep providing Quebecor Inc.’s Videotron with wholesale roaming on an ongoing basis, the CRTC said Wednesday in a decision that also took the two perennial rivals to task for not first...
Apple Inc.’s upcoming iPhones will have dual SIM capability, with a physical nano SIM and an embedded SIM, or eSIM.
The company announced Wednesday the features would...
TNW Wireless Inc. is still hopeful the CRTC will rule in its favour in a Part 1 complaint to force BCE Inc. and Telus Corp. to negotiate roaming plans so it can implement its proposed national WiFi-based wireless service, according to company president Lawry...
Mandating wholesale roaming access to Wi-Fi-based mobile virtual network operators (MVNO) will encourage innovation and competition by providing...
The CRTC’s 2015 decision to regulate wholesale wireless roaming has made...
The CRTC is seeking comment on whether it should grant regional...
Most of Canada’s major wireless providers were of the same mind on an application by TNW Wireless...
The proliferation of Internet of Things (IoT) devices means the technology will need to be included in roaming agreements in the future, according to a new report by Juniper Research. “Juniper anticipates that the IoT market will continue evolving as use cases and connections become progressively mobile, increasing the need for roaming connections,” it said in a white paper published Wednesday. Juniper said it anticipates the number of IoT devices to increase to over 46 billion globally by 2021, compared to roughly 19 billion this year. Monitoring devices, in use by the agricultural...
The CRTC is asking wireless service providers about whether they’ve been approached by potential mobile virtual network operators (MVNOs) and their service offerings for low-income individuals....
The CRTC has launched a consultation on changing its wholesale wireless roaming rules, following a call...
The European Union’s elimination of roaming charges has pushed global mobile roaming revenue numbers down, according to a new report by Juniper Research. The EU recently said it was eliminating roaming charges after it came...
A Northern mobile wireless provider is asking the CRTC to compel a pair of incumbents to strike roaming...
TORONTO — Innovation Minister Navdeep Bains is directing the CRTC to reconsider a March decision in...
Iristel Inc.’s Ice Wireless is now selling plans with unlimited data and roaming in the United States and Mexico, the company said in a press release Wednesday. The plans “include unlimited calls, texts and...
Rogers Communications Inc. doesn’t have to provide roaming services to Iristel Inc.’s mobile virtual network operator (MVNO) Sugar Mobile, the CRTC said Wednesday in a...
Otono Networks Inc.’s Roam Mobility is launching new monthly roaming plans for travellers in the United States. “With Roam Mobility, Canadians can get the highest value USA roaming plan with plenty of 4G LTE data, and...
Quebecor Inc.’s Videotron is introducing a new service for customers to avoid bill shock when roaming internationally. The Daily Traveller Pass will allow customers to pay a flat fee — at $6 per day travelling in the United States or $10 per day in more than 100 other countries — to relieve “phone bill surprise,” a Wednesday press release said. “With this new option, travellers will know in advance exactly how much it will cost them to use their cell phone away from home,” the press release said. “They can also...
The European Union is set to eliminate mobile roaming charges within its 28-member bloc by this summer, as EU negotiators came to an agreement Wednesday on wholesale prices that would eliminate the charges by June...
Investel Capital Corp.’s TNW Networks Corp. (TNW) will soon start deploying a Wi-Fi-based mobile technology as part of a nationally available wireless service that the company is claiming will be...
It could be mid-2017 before former Telus Corp. head Joe Natale takes over as CEO at Rogers Communications Inc., according to financial analysts, some of whom said Tuesday that...
In an unexpected move, Rogers Communications Inc. has announced Guy Laurence is no longer CEO of the company and will be replaced by former Telus Corp. CEO Joe Natale, a choice...
Quebec’s highest court has ruled that a class-action lawsuit against wireless carriers over international roaming charges can proceed. In a Wednesday decision, Quebec Court of Appeals justices overturned a 2014 Superior Court decision that Inga Sibiga could not mount legal action against Rogers Communications Inc., BCE Inc. and Telus Corp. Sibiga was aiming to serve as representative for “all consumers residing in Quebec who were charged international mobile date roaming fees by the respondents at a rate higher than $5.00 per megabyte after...
The CRTC has determined that a hands-off approach to regulating roaming rates on GSM networks until it approves a final set of guidelines would not put smaller carriers in a negotiating disadvantage with larger ones. The...
Iristel Inc.’s mobile virtual network operator (MVNO) Sugar Mobile announced Wednesday it has partnered with an American WiFi-based service to leverage existing WiFi customers who might want some access to cellular...
The Wireless Code has proved effective in the two years since its implementation, suggest the results of a CRTC-commissioned study, which reported a decline in wireless complaints as well as...
Sugar Mobile, an affiliate of Iristel Inc.-subsidiary Ice Wireless, can continue roaming on Rogers Communications Inc.’s network while the CRTC considers its final decision in a...
Rogers Communications Inc. is eliminating Cuba as a destination for its Roam Like Home service starting July 12. Andrew Garas, Rogers’ manager of media relations, said in an email Wednesday that the...
The vast majority of Canadian travellers take their smartphones with them when they go on summer vacation, a survey by Rogers Communication Inc. suggests, as the company pushes its roaming...
The biggest risk to Saskatchewan Telecommunications Holding Corp. in the wake of BCE Inc.’s proposed $3.9-billion takeover of Manitoba Telecom Services Inc. is the...
Quebecor Inc.’s Videotron is offering Canada-U.S. roaming plans that allow customers to use their plan for up to 90 days in the United States each year without incurring roaming charges....
Despite the fact that large wireless carriers have been offering WiFi calling for months, the emergence of WiFi calling provider Sugar Mobile, and hinted-at-plans by Shaw Communications Inc. to integrate Wind with its WiFi network, experts say the technology is unlikely to take centre stage in the Canadian wireless market. Small companies wanting to sell WiFi calling face both the cost of roaming and the challenge of dealing with companies that may be unwilling to sell that roaming in the first place — as seen in the Sugar Mobile dispute currently in front of the CRTC —...
Rogers Communications Inc. will begin offering some customers of its Fido flanker brand the ability to roam in the United States for $5 per day and in various international destinations for $10 per day. The company said in a...
A new Angus-Reid Institute survey suggests two-thirds of Canadians were unaware of a recent CRTC decision that advocates said could affect wireless rates and competition. The study, released Monday, said 61 per cent of...
Allowing Sugar Mobile to continue roaming on Rogers Communications Inc.’s network would be a “backdoor means” to mandated mobile virtual network operator (MVNO) access, and “a...
Interventions filed opposing Ice Wireless' request for interim relief in its roaming dispute with Rogers Communications Inc. failed to properly address the relevant issues, instead focusing on...
The federal innovation minister wouldn't commit to reviewing last week's CRTC decision to not mandate access by mobile virtual network operators (MVNOs) to wireless networks when pressed in the House of Commons on Friday. By rejecting the application to review the wholesale wireless market framework filed by the Canadian Network Operators Consortium (CNOC), the CRTC "denied an appeal to spark real competition in the wireless sector by allowing new small players into the market," NDP MP Gord Johns said during question period, according to a transcript. "What action...
Rogers Communications Inc. and BCE Inc. told the CRTC that Rogers has the right to disconnect Ice Wireless from its network because its affiliate Sugar Mobile is selling service outside of Ice...
The CRTC is standing by its decision to not require national wireless service providers to provide wholesale access for "full" mobile virtual network operators (MVNOs), denying an application filed last summer by the...
The CRTC said Thursday Rogers Communications Inc. has to “maintain its roaming agreement” with Iristel Inc.’s subsidiary Ice Wireless and its affiliate Sugar Mobile until the CRTC...
Rogers Communications Inc. announced Wednesday that it has added more than a dozen countries to its Roam Like Home service including Russia, China, India, South Africa, Australia, Israel and Japan. Rogers spokesman Andrew Garas...
The economics of entering Canada’s wireless market through the acquisition of Wind Mobile today are better than past opportunities Shaw Communications Inc. has had to enter the mobile sector,...
The CRTC on Wednesday started a consultation that asks whether it should refrain from regulating some arrangements between incumbent wireless carriers and smaller operators regarding domestic roaming where the terms or conditions...
The CRTC has asked Canadian wireless carriers that provided roaming access to other domestic carriers — when legislation was in effect that capped domestic roaming prices to retail rates — to file new information,...
Otono Networks Inc.’s Roam Mobility, a provider of SIM cards for out-of-Canada mobile usage, announced Friday it is launching a new SIM card for visitors to Canada. The Vancouver-based company said in a press release that...
The CRTC has accepted, for the time being, tariffs proposed by the wireless incumbents for what smaller carriers in Canada have to pay to have their customers roam on the bigger companies' networks. The commission said in a notice Thursday that the proposed tariffs from Rogers Communications Inc., BCE Inc. and Telus Corp. are effective from Nov. 23, the day they were filed. However, the CRTC added: "Final determinations, including whether to make the final rates retroactive to 5 May 2015, will be made following the process to review the associated regulatory economics...
Wind Mobile had 422 confirmed breaches of the CRTC’s wireless code last year, or 72.5 per cent of the total compiled by the Commission for Complaints for Telecommunications Services (CCTS) in...
The CRTC has told Rogers Communications Inc., BCE Inc., and Telus Corp. that the terms and conditions in interim tariffs the incumbents filed following the CRTC’s move in May to regulate some...
The University of Northern British Columbia said Thursday that former industry minister James Moore has been named its next chancellor. The Prince George, B.C.-based school said in a press release that Moore, who was industry...
The domestic roaming rates for voice and text services BCE Inc., Rogers Communications Inc. and Telus Corp. have asked the CRTC to implement are significantly lower than what they currently...
Saskatchewan Telecommunications Holding Corp. announced Tuesday it is introducing new roaming rates and five new roaming add-on plans for customers traveling outside of Canada. It said in a press release that the new rates, part of the Roam and Relax Travel plan, will take effect Nov. 26 and will automatically be added to customers’ plans when they travel across the border. Data and voice rates will be seven cents per MB and seven cents per minute when traveling to the U.S., and data rates will fall from $15 per MB to $1 per MB when travelling to Mexico, Netherlands, Australia, Portugal, Bermuda and Costa Rica, SaskTel said in the release. SaskTel also said that it will add five new add-on plans that are subscription-based for customers who require “additional voice or data coverage while traveling for extended amounts of...
Wind Mobile said Tuesday it has added "a third major roaming partner" in Canada. It did not disclose which company is the new partner, though given that Wind's operating territory is Ontario, Alberta and British...
Verizon Communications Inc. said Thursday it has introduced a new roaming service plan for U.S. subscribers that allows them to use their existing talk, messaging and data plans in Canada and Mexico for an extra $2 US a day. It...
Details about provisions in the Trans-Pacific Partnership (TPP) agreement that could affect Canada’s media and telecom industries remained scant Monday as the government announced the conclusion...
Cogeco Cable Inc. CEO Louis Audet said Tuesday he believes Canada's telecommunications regulators will come around to mandating access for mobile virtual network operators (MVNOs), notwithstanding the CRTC's decision on...
U.S. wireless carrier Sprint Corp. announced Monday free roaming in Canada, Mexico and other countries. Sprint said in a press release that under its Free Open World program, which customers can access at no additional cost,...
The Canadian Network Operators Consortium (CNOC) has filed an application that seeks to alter aspects of the CRTC's ruling this year on the wholesale-wireless market, specifically the lack of new regulations regarding mobile...
Rogers Communications Inc., Telus Corp. and BCE Inc. took issue with a complaint by small wireless carriers that their interim tariffs include “onerous” terms and conditions, arguing the Telecommunications Act requires...
Telus Corp. on Thursday announced a $7-a-day option for U.S. roaming. It said in a press release that the service is called US Easy Roam, and that customers opting for this option will be able to enjoy their regular allotments...
T-Mobile U.S. Inc. announced Thursday a "Mobile without Borders" upgrade that will remove roaming charges for U.S. customers when using wireless service from Canada or Mexico, and also for customers making calls to these countries. The company announced in a news release that this upgrade will be available July 15. The company said upgrades will be made automatically for no additional cost to all new customers of its Simple Choice plans, which starts at $60 US a month for unlimited calling, texting and non-LTE data, and with 3 GB of LTE data. Existing customers can opt-in, T-Mobile...
The federal government has complied with a CRTC request by repealing caps imposed last year on how much wireless carriers can charge each other for domestic roaming. A notice in the Canada Gazette said that subsections 239(2) and...
Wind Mobile, Quebecor Inc. and Eastlink are asking the CRTC to require incumbent wireless carriers to re-file documents relating to interim tariffs and conditions for domestic roaming access. As part...
TORONTO — With a key decision from the CRTC on smaller service providers’ access to wireline telecommunications networks expected soon, three incumbents’ regulatory bosses took on...
The CRTC has issued a notice of consultation on domestic wireless roaming caps, despite its recommendation to the federal government that they be scrapped. The regulator on Tuesday asked for “comments to assist it in...
Financial market analysts say Canada's incumbent wireless operators were generally left undamaged in this week's decision by the CRTC to regulate the rates they charge smaller domestic competitors for roaming access. Scotia Capital analyst Jeff Fan said in a research note issued Wednesday that the CRTC ruling was "favourable to the Big 3," in reference to BCE Inc., Rogers Communications Inc. and Telus Corp. Fan noted that nothing changes immediately regarding the rates incumbents charge smaller carriers, and he expects it will take at least a year to establish the final...
GATINEAU, Que. — Wireless incumbents are going to have to play by a different set of rules than smaller carriers when it comes to providing network access to competitors, though one industry...
Quebecor Inc.’s Tuesday announcement of nationwide roaming at no charge for its Videotron wireless customers could allow the company to test the waters for a national mobile service, according...
Rogers Communications Inc. on Friday said it will launch a Roam Like Home service for customers travelling to Europe that is similar to what's been available for travellers to the United States since November. Rogers...
Manitoba Telecom Services Inc. on Wednesday reported lower revenue for the fourth quarter of last year, though unlike the year-earlier period, it was profitable. The company said in a press release...
BCE Inc. said Friday it is now providing up to double the data for international roaming plans. In a press release, it said an example of its new offerings include boosting the quantity of data for data passes for Group 1 areas...
As the new year approaches, Canadian wireless carriers of all sizes await a CRTC decision on domestic roaming that could, in the words of one analyst, “disrupt” the industry with...
Wind Mobile said Tuesday it has struck a deal with another network operator to provide its customers with greater coverage when traveling outside Wind's core network in Canada. Wind did not name the company in the press...
Roam Mobility Inc., a provider of SIM cards for out-of-Canada mobile usage, said Tuesday it has extended its service to Mexico. The Vancouver-based company said in a press release that, starting Dec. 10, it will offer seven-day...
Roam Mobility Inc. announced Wednesday a new roaming plan for Canadians visiting the U.S. that gives customers unlimited voice minutes, international texting and calls to Canada for $19.95 a month. Customers who want data can get unlimited talk and texting plus 2GB per month for a total of $39.95 a month, the company said in a press release. It launched LTE data for its U.S. roaming plans over the summer. “The Snowbird Plans are available exclusively to Canadians and are different from other roaming plans that claim to be the best deal for Canadian consumers,” the company said....
GATINEAU, Que. — The CEO of Quebecor Inc.'s Videotron told the CRTC Friday that her company needs the regulator to lower the legislated rate for domestic roaming if it is to build a national...
GATINEAU, Que. — Two of Canada's largest wireless carriers called on the CRTC to take some regulatory power from Industry Canada at the commission's week-long hearing into the wholesale wireless market. Both Rogers...
GATINEAU, Que. — It's not always a case of the wireless incumbents battling newer entrants; Wednesday's session of the CRTC hearing into the wholesale wireless market featured one of the big three throwing its two...
GATINEAU, Que. — The CRTC on Tuesday got opposing opinions on the need for wholesale wireless market regulation from two wireless carriers with very different perspectives. Incumbent carrier...
As the CRTC prepares for a week of hearings beginning Monday on the future of wholesale wireless in Canada, the rules regarding wholesale Internet access may be a predictor of how the regulator will shape the future of the wireless market. In its 2013 decision finalizing the rules after a series of proceedings on wholesale Internet access, the CRTC cited supporting competition and protecting consumers in affirming its decisions from 1998 and 1999 that gave small ISPs such as Teksavvy Solutions...
Cogeco Cable Inc. wants the CRTC to set up regulated access to established wireless carriers’ networks, president and CEO Louis Audet said during a conference call with media Thursday....
The CRTC issued an "implementation report card" Thursday that showed mobile carriers are complying with the wireless code on most rules. Out of 28 aspects of the code evaluated, the CRTC found infractions on three parts. The...
Telus Corp. CEO Joe Natale said Thursday he cannot predict what decisions will result from the upcoming CRTC hearings on the wireless wholesale market, though he feels Canadian regulators are likely...
Quebecor Inc. is “still interested” in Wind Mobile and is “certainly interested in talking with them” following the announced buyout of the carrier on Tuesday, Quebecor’s senior vice-president and...
Wind Mobile CEO Anthony Lacavera says his $285-million buyout of majority shareholder VimpelCom Ltd., announced Tuesday, brings stability to his company after years of ownership uncertainty. Lacavera will buy out the majority...
The CRTC said Friday that the deadline for final submission in its wholesale wireless review has been delayed by three days. Final submissions in this proceeding, for which hearings start on Sept. 29, will be due Monday, Oct. 20,...
Alberta Progressive Conservative leadership candidate Thomas Lukaszuk said his staff was unable to negotiate a discount from Telus Corp. when, as a deputy premier in 2012, he rang up more than $20,000 in data and roaming charges...
Wind Mobile on Thursday announced lower prices for domestic roaming as it begins using higher-quality networks for its customers travelling outside their base. The company said in a press release that data speeds will be up to...
On Wednesday the CRTC released average domestic retail prices for wireless carriers as part of its ongoing examination of the wholesale wireless market in Canada. The CRTC declined a request from Wind Mobile to make public the figures charged by each wireless company after the institution of the government’s rate cap in June, instead opting to release an average amount for voice, texting, and data. Under the government’s formula, the maximum amount wireless carriers can charge other Canadian carriers for roaming is what they make from retail usage, determined by their revenue...