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Union considering grievance after Telus shutters Ontario call centre

News | 07/11/2024 3:32 pm EDT

Telus offering communication service for doctorsTelus Corp. is reversing its policy of having call centre employees work from home. It told roughly 1,000 workers across the country Wednesday that they must be in the office...

Watchdogs find deceptive privacy practices across majority of websites, apps studied

News | 07/10/2024 4:49 pm EDT

OPC calls for changes to Bill C-27Deceptive design practices – meant to influence the privacy decisions of users online – are rampant across many websites and mobile apps, particularly those meant for...

Competition Bureau appoints professor as advisor on digital economy

News | 07/10/2024 3:31 pm EDT

Heski Bar-Isaac. Photo courtesy of University of Toronto Rotman School of Management.The Competition Bureau has brought on an expert in economics for a...

Bell buys two tech services firms

Briefs | 07/09/2024 6:11 pm EDT

Bell buys two tech services firmsBCE Inc. announced Tuesday that it has bought a pair of technical services companies and added them to its FX Innovation division at Bell Canada. Statejm is located in Mississauga, Ont. and leverages artificial intelligence...

CRTC considering expanded mandate for Broadcasting Participation Fund

Briefs | 07/05/2024 4:41 pm EDT

CRTC proposes code of conduct for ISPsThe CRTC is considering broadening the scope of the Broadcasting...

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The Wire Report is independently owned by Hill Times Publishing Inc. and run by an experienced, independent editorial team. We have no positions to advance, no biases to nurture. As Canada's media and telecom industry faces more consolidation and vertical integration, independence is critical to producing news about these sectors that you can depend on.

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NEWS


Union considering grievance after Telus shutters Ontario call centre

Telus Corp. is reversing its policy of having call centre employees work from home. It told roughly 1,000 workers across the country Wednesday that they must be in the office three days per week.  Since 2020, the call centre staff had been working remotely, mostly as a consequence of the COVID pandemic....

BRIEFS


Bell buys two tech services firms

BCE Inc. announced Tuesday that it has bought a pair of technical services companies and added them to its FX Innovation division at Bell Canada. Statejm is located in Mississauga, Ont. and leverages artificial intelligence through security solutions. Halifax’s CloudKettle Inc. is a Salesforce...

PEOPLE


Competition Bureau appoints professor as advisor on digital economy

The Competition Bureau has brought on an expert in economics for a short-term position as part of its efforts to boost competition in digital and platform markets, while it continues investigations such as those into Alphabet Inc.’s Google and Amazon.com Inc. The body in charge of regulating competition...

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