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Bell increasing use of AI for customer service and business clients

News | 07/19/2024 5:21 pm EDT

ISED launches consultation on AI computing powerBCE Inc. has signed a multi-year deal with AI platform ServiceNow.  Bell first worked with California-based ServiceNow, billed as an “AI platform for business...

UPDATED: Telecoms and broadcasters hit by CrowdStrike IT outage Friday

News | 07/19/2024 12:04 pm EDT

UPDATED: Telecoms and broadcasters hit by CrowdStrike IT outage FridayCanadian broadcasters and telecoms reported experiencing mixed effects from a global outage on Microsoft Corp.’s Windows platforms Friday morning. Third-party...

Blue Ant joins broadcasters in call for CanCon relief

Briefs | 07/18/2024 5:30 pm EDT

CRTC proposes code of conduct for ISPsBlue Ant Media Inc. is calling on the CRTC to lighten its CanCon spending obligations, blaming its...

Greenwin responds to Netflash Part 1 over Kitchener building access

Briefs | 07/18/2024 1:41 pm EDT

Greenwin responds to Netflash Part 1 over Kitchener building accessGreenwin Corp., the owner of two buildings in Kitchener that are centred in...

Drew Olsen named CEO of Copyright Board

Briefs | 07/17/2024 4:25 pm EDT

Drew Olsen has been named vice-chair and CEO of the Copyright Board of Canada.Drew Olsen has been named vice-chair and CEO of the Copyright Board of Canada, it was announced Tuesday....

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NEWS


Bell increasing use of AI for customer service and business clients

BCE Inc. has signed a multi-year deal with AI platform ServiceNow.  Bell first worked with California-based ServiceNow, billed as an “AI platform for business transformation,” following an agreement announced in November.  The company will now use the ServiceNow platform with an eye on...

BRIEFS


Blue Ant joins broadcasters in call for CanCon relief

Blue Ant Media Inc. is calling on the CRTC to lighten its CanCon spending obligations, blaming its “inability” to compete in the broadcasting market on the company’s restrictive licence conditions.  In a request submitted to the CRTC last month but made public on Thursday, Blue Ant asked to reduce...

PEOPLE


Drew Olsen named CEO of Copyright Board

Drew Olsen has been named vice-chair and CEO of the Copyright Board of Canada, it was announced Tuesday. He begins his five-year term on Aug. 26. A longtime employee of the Department of Canadian Heritage, Olsen is currently associate director general its audiovisual branch. He holds a law degree from the...

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