Nearly 80% of Canadian ISP customers are happy with their service, according to a Decima Research Inc poll conducted for Decima Publishing Inc. The telephone survey of 926 Canadians found 39% are "satisfied" with their ISP, while 40% said they are "very satisfied". Similar figures — 44% "satisfied" and 39% "very satisfied" — were reported when people were asked whether they felt they got value for their money. About 60% of the respondents said they have access to the Internet, either at home or work.

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