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Satellite TV and wireless cable companies urged to establish complaints agency

News | 07/06/2000 4:00 am EDT

The CRTC wants satellite TV and wireless cable companies to create a standards council to deal with the rising number of consumer complaints. Now, consumers who have problems with satellite or wireless systems must turn to the company, rather than an industry organization, for help. The CRTC warns that, while this system worked when these technologies had a small subscriber base, it’s beginning to breakdown as wireless and satellite systems become more popular.

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