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Complaints over telemarketing need better enforcement, not regulations, says CMA

News | 03/12/2001 5:00 am EST

The Canadian Marketing Association (CMA) says both the CRTC and its industry should find better ways to enforce telemarketing rules, rather than create new ones. The lobby group doesn’t object to a March 5 decision by the commission to ensure telemarketing rules are applied uniformly across all of Canada, and to all carriers – Order 2001-193. What does concern it, however, is a separate notice released the same day asking for comment on whether existing rules should be changed or extended – Telecom PN 2001-34.

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