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CRTC orders carriers to provide better service for blind at reseller level

News | 03/18/2002 5:00 am EST

The CRTC has ordered Canada’s telecommunications carriers, including mobile wireless operators, to make sure their resellers are providing adequate service to blind and visually impaired subscribers and potential customers – Telecom Decision 2002-13. The March 8 decision goes a step further than an earlier ruling that forced the carriers themselves to provide certain information upon request to the blind.

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