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Consumer bill of rights gets thumbs up from majority of Canadians: Decima poll

News | 07/31/2003 4:00 am EDT

A majority of Canadians endorse the establishment of a consumer bill of rights (CBOR) even though they believe disputes with their telephone company are settled fairly. A July 2003 survey conducted by Decima Research Inc. for Decima Publishing Inc. asked more than 2,000 Canadians about their relationship with their telephone service providers and whether they would support a CBOR. Nearly two-thirds (63%) support the creation of a CBOR.

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