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News | 10/28/2003 5:00 am EST

TWU launches ad campaign as Telus service complaints rise
The Telecommunications Workers Union is launching an advertising campaign in newspapers in Alberta and British Columbia urging people dissatisfied with Telus Communications Inc. service not to take their frustration out on the employees. The CRTC reports it received 2,445 complaints about Telus quality of service from January 2002 until last September, compared with only 763 for Bell Canada.

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