Satellite TV subscribers more satisfied with their TV service than cable subscribers
News | 09/29/2004 4:00 am EDT
Canadian satellite TV subscribers are generally more satisfied with their television service than cable subscribers including digital cable customers, according to results from the 2004 wave of Decima Research Inc.’s syndicated consumer research study on digital TV service. But satisfaction ratings were generally lower in Decima’s 2004 survey compared to results from the 2003 survey, something broadcast distributors will want to monitor.