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Incumbents cheat at cards: competitors

News | July 6, 2006

Who knew customer-appreciation cards could cause such a kerfuffle? Quebecor Media Inc. (QMI) is complaining once again that Bell Canada’s customer-appreciation cards violate the CRTC’s "winback" restrictions, but Bell says that’s not the case. Meanwhile Shaw Communications Inc. points to Telus Corp.’s customer-appreciation cards as winback violators, but Telus says it’s within the law.

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