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Telemanagement’s Knowledge Transfer Experiment

News | 09/01/2006 4:00 am EDT
Telemanagement editor Stefan Dubowski attempts hands-on IP-PBX education, and learns it’s not easy for newbies. Telecom expert Roberta Fox provides the training, and learns that teaching isn’t straightforward. What follows are the "student’s" and the "teacher’s" accounts of this informative exchange.

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