SMBs know the value of ICT, but won’t invest
A new study, Does ICT Matter to SMBs in Canada?, conducted by IDC Canada on behalf of the Information Technology Association of Canada (ITAC) found that while small and medium-sized business owners believe that investment in information and communications technology (ICT) will improve operational efficiency, they plan to make business investments elsewhere. "We set out to attempt to better understand why Canadian SMB owners are under-investing in ICT," said Doug Cooper, ITAC chair and country manager of Intel Canada, in a news release. "In particular, we wanted to understand what was displacing ICT as an investment strategy. It’s clear from the study that for many small and medium businesses, a key challenge is finding and retaining staff…Respondents also placed a stronger emphasis on non-ICT expenses and investments than they did on ICT.

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