SMBs ‘Get’ IT
Brief | February 1, 2007
Canadian small businesses increasingly take a "big business" approach to technology investments, according to a Cisco Systems Inc. study. The communications equipment provider said small companies make customer engagement a top IT priority these days, whereas in the past IT was simply an operational tool. According to Cisco, 75% of small companies use IT to automate, enhance or improve business processes, and 50% say technology helps them find new business prospects.
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