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SMBs ‘Get’ IT

Briefs | 02/01/2007 5:00 am EST

Canadian small businesses increasingly take a "big business" approach to technology investments, according to a Cisco Systems Inc. study. The communications equipment provider said small companies make customer engagement a top IT priority these days, whereas in the past IT was simply an operational tool. According to Cisco, 75% of small companies use IT to automate, enhance or improve business processes, and 50% say technology helps them find new business prospects.

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