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What Businesses Need to Know Before Going IP

News | 03/01/2007 5:00 am EST

We all know IP phone systems are different from their TDM platform predecessors. But the differences go beyond architecture: IP is unique for its accompanying operations issues, business challenges and opportunities. Jon Silverman, CTO of Minneapolis VoIP software provider Spanlink Communications Inc., says companies that understand these important distinctions fare well with IP. An excerpt from his Business Communications Review article on recognizing what makes IP unique follows.

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