Call centre technology firm wins Canadian patent
Briefs | 04/05/2007 6:26 pm EDT
Virtual Hold Technology LLC from Akron OH says it has received a patent from the Canadian Intellectual Property Office in Quebec. The patent pertains to Virtual Hold's technology, which lets people calling contact centres hang up and receive return calls when an agent is free.
This content is available to wirereport.ca subscribers
Already a subscriber? Sign in here
Unlock all the Canadian telecom, broadcasting and digital media news you need.
Take a free trial or subscribe to The Wire Report now.
Two weeks free access to thewirereport.ca and our exlusive newsletters.
Unlimited access to thewirereport.ca and our exlusive newsletters.