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Telemarketing guidelines finally released

Briefs | 07/03/2007 8:01 pm EDT

The CRTC has laid out the complaints procedures, exemptions and registration guidelines for the still-fledgling national telemarketing do-not-call list (DNCL) in Telecom Decision 2007-48. The commission also said it would issue a request for proposals (RFP) this month for organizations interested in operating the list. Telemarketers are forbidden from contacting people who sign onto the DNCL, unless telemarketing for charities, political parties and candidates, opinion polling firms, newspapers, and organizations that have existing business relationships with the called parties. Telemarketers can also continue to contact business consumers. The commission has taken longer than expected to reach this point – the DNCL's foundation was laid in Parliament three years ago.

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