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Consumer groups criticize TSPs proposal for complaints commissioner

News | 10/05/2007 2:24 pm EDT

Consumer groups have panned the telecommunications service providers' Commissioner for Complaints for Telecommunications Services (CCTS), saying it falls short of what the government called for and won't lead to better consumer protection for telecom services. The comments are part of a CRTC proceeding to determine whether the CCTS in its current form will best serve Canadian consumers and small businesses. 

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