Recognizing the importance of the small and medium-sized business to the economy, Cisco Systems Inc. is increasing its commitment to sector by improving its SMB offerings. Cisco's Smart Business Communications System (SBCS) has been upgraded to include technical services, the tripling of unified communications capabilities up to 48 users, and the addition of four new Ethernet switches. The systems provides voice, data, video, security and wireless while also integrating with desktop applications such as calendar, email and customer relationship management programs. Cisco's SBCS is an integrated system with hardware, unified communications applications and system management tools.