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When ripping and replacing is a must, there can be a silver lining

News | 08/27/2008 1:12 pm EDT

No need to rip-and-replace – so goes the mantra. But when organizational change is forced upon you, as was the case with the Ontario Association of Community Care Access Centres (OACCAC), an organization can appear to be like StarTrek’s dreaded Borg – a cyborg race that lives to assimilate others in pursuit of its own perfection.

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