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Unified Communications: Long promised technologies finally heading mainstream

News | 11/28/2008 6:36 pm EST

Ask 10 people what "Unified Communications" means and you’ll likely get 10 different responses. Although UC has been around in various forms for over 15 years, opinions vary wildly as to what it is, what it’s good for, and whether or not businesses need to pay attention, much less buy in. Whatever you call it, technology analysts seem to agree that it can’t be as easily defined as a PC or a mobile phone. It’s much more than that.

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