In a decision released this week, the CRTC has opted to lighten the regulatory load for telcos and other service providers. The commission has decided that service providers no longer have to submit reports pertaining to pay-telephone competition and the tracking of customer complaints regarding modem hijackings. As well, telecommunications service providers won’t be required to file an annual report on the affordability of telephone services. "As part of our ongoing efforts to reduce the regulatory burden on the industry, we reviewed the value of the reports that are submitted to us,” said Leonard Katz, the CRTC’s vice-chair of telecommunications. “Today’s announcement is an example of how we continue to seek more efficient and proportionate ways of regulating the Canadian telecommunications industry."