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Fonolo skips to market with “deep-dialing” for enterprises

News | 07/22/2009 6:41 pm EDT

Toronto-headquartered Fonolo, a subsidiary of privately-held FōnCloud Inc., has unveiled a hosted enterprise offering that incorporates “deep dialing” into a company’s own website, allowing users to skip phone menus and get to the right person. But one analyst says challenges remain in getting the business model right for prime time.

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