Fonolo skips to market with “deep-dialing” for enterprises
News | 07/22/2009 6:41 pm EDT
Toronto-headquartered Fonolo, a subsidiary of privately-held FōnCloud Inc., has unveiled a hosted enterprise offering that incorporates “deep dialing” into a company’s own website, allowing users to skip phone menus and get to the right person. But one analyst says challenges remain in getting the business model right for prime time.