The CRTC released a new report Wednesday from Prof. Jutta Treviranus, Jan Richards and Dr. Jorge Silva of OCAD University on mobile handset accessibility. The CRTC commissioned the study, titled “Mobile Wireless Handset Accessibility Assessment,” which found mixed results for the state of accessibility for mobile wireless handsets in late-2010. The report said there are effective accessibility features for some people with disabilities but that there are also substantial accessibility gaps for others. It said that an important distinction for accessibility in the handset market is the difference between low-end devices, such as feature phones, and higher-end devices like smartphones. Smartphones may provide higher levels of built-in accessibility features than other phones but they also depend more on accessibility to third-party software and content, the report said.