Rogers’ Laurence deals with top customer problem — roaming
News | 11/07/2014 10:09 pm EST
With Rogers Communications Inc. focusing on improving its relationship with and reputation among customers, Friday's announcement of a $5-a-day roaming plan in the United States gets to the heart of what CEO Guy Laurence said was the biggest issue among Rogers' wireless subscribers when he joined the company.
This content is available to wirereport.ca subscribers
Already a subscriber? Sign in here
Unlock all the Canadian telecom, broadcasting and digital media news you need.
Take a free trial or subscribe to The Wire Report now.
Two weeks free access to thewirereport.ca and our exlusive newsletters.
Unlimited access to thewirereport.ca and our exlusive newsletters.