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Pick-and-pay still has many ‘pitfalls’ for consumers: PIAC

News | 12/01/2016 10:24 pm EST

As the CRTC’s rules requiring all TV providers to allow customers to sign up for channels individually came into effect Thursday, the regulator emphasized that consumers have to take responsibility to ensure they’re getting a good deal — a process the head of the Public Interest Advocacy Centre (PIAC) said is a significant amount of work for the average person.

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