Home Page News Briefs People Media Telecom Archives About Us GET FREE NEWS UPDATES
Advertising Subscribe Reuse & Permissions
The Hill Times Parliament Now The Lobby Monitor HTCareers

CRTC chairman fires warning shot about customer service issues

News | 06/03/2019 8:21 pm EDT
CRTC chairman fires warning shot about customer service issues
CRTC chairman Ian Scott speaks at the Canadian Telecom Summit in Toronto on June 3, 2019./ Photo by Anja Karadeglija.

TORONTO — During a speech at an industry conference Monday, CRTC chairman Ian Scott told telecom companies they must “do better” when it comes to customer sales, following a CRTC report in February that found there is an unacceptable degree of misleading and aggressive retail sales practices.

This content is available to wirereport.ca subscribers

Already a subscriber? Sign in here

Unlock all the Canadian telecom, broadcasting and digital media news you need.

Take a free trial or subscribe to The Wire Report now.

FREE TRIAL

Two weeks free access to thewirereport.ca and our exlusive newsletters.

Register for free

* Required

SUBSCRIBE

Unlimited access to thewirereport.ca and our exlusive newsletters.

Continue

* Required
CRTC Wireless

Related Stories

SaskTel seeks judicial review, appeal of CRTC wholesale fibre decision

Court | 09/13/2024 5:48 pm EDT

Saskatchewan Telecommunications Holding Corp. is challenging the CRTC’s recent decision ordering it to provide competitors with wholesale access to its fibre networks.  On Thursday, the crown...

Appeal Court Court CRTC

Telus seeks clarity on undue preference allegations against Rogers

Broadcast | 09/12/2024 6:35 pm EDT

Telus Corp. wants to see an unredacted version of Corus Entertainment Inc.’s allegations to the CRTC that Rogers Communications Inc. is giving itself undue preference.  Corus first made its...

Broadcast CRTC

Rogers moving forward with appeal of CRTC’s choice of Quebecor MVNO rates

Court | 09/10/2024 6:27 pm EDT

The Federal Court of Appeal has granted an application from Rogers Communications Inc. to appeal a decision by the CRTC involving a dispute over wholesale access rates between Rogers and Quebecor Inc....

Court CRTC MVNO

Reuse & Permissions

Unauthorized distribution, transmission, reuse or republication of any and all content is strictly prohibited. To discuss re-use of this material, please contact:

Customer Care, 613-688-8821 | subscriptions@hilltimes.com

Inside The Wire Report

Information

Hill Times Publishing

Get in Touch With Us

Copyright 2023 Hill Times Publishing Privacy Policy and About The Wire Report | Contact Us | Work With Us | Advertise | Terms of Service
Subscriptions