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Bell ordered to pay PIAC’s costs in payphone proceeding

telecom | 07/11/2014 3:42 pm EDT

BCE Inc. was ordered by the CRTC to cover almost $15,000 in legal fees for the Public Interest Advocacy Centre (PIAC) in relation to a complaint about excessive charges by a third-party service provider with respect to operator-assisted calls at payphones. The legal costs were incurred by PIAC and an advocacy group it was working with called Canada Without Poverty, said a notice posted Friday on the CRTC's website. PIAC submitted an application in November 2012 in response to a complaint it received from a Bell payphone user that claimed excessive charges were incurred as a result of operator-assisted calls. The application took issue with the charges and the fact that a third party, WiMacTel Inc., was handling operator-assisted calls on behalf of Bell with little disclosure...