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Guillaume Sylvestre in charge of tech support at Videotron

telecom | 02/09/2017 9:58 pm EST

Quebecor Inc.’s Videotron has named Guillaume Sylvestre its new vice-president of technical operations for client service. He will be in charge of Videotron’s technical support teams, the company said in a French press release Thursday. His main mandate is to improve customer experience and take it to “to an unprecedented level,” the release said. Sylvestre has been with Videotron since 2004....