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Growing CRTC cost awards delays ‘problem for everybody’

Media | 12/18/2018 7:44 pm EST

Increases in how long the CRTC takes to pay public interest groups to participate in proceedings not only represent an existential crisis for the Public Interest Advocacy Centre (PIAC) but also a wider problem that could harm the involvement of other consumer organizations,...

Highlight data as ‘key contract term’ in Wireless Code: CCTS

telecom | 02/09/2017 10:21 pm EST

The Wireless Code should be amended so that it codifies data as a “key contract term” in wireless contracts, the Commissioner for Complaints for Telecommunications Services (CCTS) argued on the final day of the CRTC’s public hearing examining the three-year-old regulations, since that wouldn’t change a customer’s ability to adjust their allotment. “We sat here this week… and we heard service providers talks about need to maintain flexibility. I must confess to you, I didn’t understand arguments when I heard it,” Howard Maker, CCTS...