Shaw Communications Inc. is stepping up its lobbying ahead of the CRTC’s Let’s Talk TV hearing in September, meeting with various MPs in their ridings as well senior public servants in Ottawa over the last month. Shaw reported the second-most communications with public office holders in July, the federal lobbyist registry shows, with 11, all on the subject of broadcasting, though some dealt with telecommunications as well. The cable and Internet provider trailed only the Mining Association of Canada, which reported 12 communications. Shaw is preparing for the CRTC hearings on the...
Shaw Communications Inc. is focused on improving customer service, leveraging its new WiFi network, and selling more Internet service subscriptions to retain customers in its battle with Telus Corp. in Western Canada, said Peter Bissonnette, Shaw’s president. “This is about making ourselves much more customer centric,” Bissonnette said in a phone interview this week. “Whatever our customers are demanding in terms of their experience, our objective is to meet that experience.” The incumbent cableco, operating in Western Canada, is facing tough competition from...