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National video relay service consultation deadlines extended

telecom | 04/26/2021 5:41 pm EDT

The CRTC has extended the deadline for comments on the quality of the national video relay service for Canadians with hearing impairments.  The consultation, announced last month, is meant as a check-in on the health of the system, launched in 2016.  According to the CRTC, the Canadian Administrator of VRS asked for more time in order to gather the data it needs to answer the questions put forward by the regulator. A number of organizations representing Canadians with hearing impairment supported the administrator's request for an extension.  The Canadian Administrator of VRS now...