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Telemarketers vow better self-regulation, as consumer groups push for legal action

News | 05/07/2001 4:00 am EDT

Public interest groups warn that action is needed to curb a rise in telemarketing complaints, despite assurances from telcos that complaints are negligible. The CRTC’s current review of telemarketing rules (Public Notice 2001-34) has sparked debate on both sides of the issue, particularly from telcos and telemarketers who fear the commission may step in if it concludes self-regulation isn’t working.

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