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Changing Telecom Act to safeguard consumer telecom body unnecessary: CCTS head

News | 07/04/2008 3:43 pm EDT

A private member’s bill designed to give Canada’s new telecom consumer complaints agency legislative muscle has come under fire from the head of the agency. David McKendry, interim commissioner of the Commissioner for Complaints for Telecommunications Services (CCTS), says Conservative Senator Donald Oliver’s bill is "unnecessary" and "redundant", given that all the appeals against it have been dealt with and the agency is now up and running.

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