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Internet code will indirectly tackle poor sales practices, CRTC chairman says

News | 07/31/2019 11:01 am EDT
CRTC chairman Ian Scott speaks at the Canadian Telecom Summit in Toronto on June 3, 2019./ Photo by Anja Karadeglija.

CRTC chairman Ian Scott said the new internet code will address many of the underlying issues that have resulted in complaints about the industry’s poor sales practices, which is outside the mandate of the code and its administrator, the Commission for Complaints for Telecom-television Services (CCTS).  

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