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Bell increasing use of AI for customer service and business clients

Internet and Governance | 07/19/2024 5:21 pm EDT

ISED launches consultation on AI computing powerBCE Inc. has signed a multi-year deal with AI platform ServiceNow.  Bell first worked with California-based ServiceNow, billed as an “AI platform for business...

Watchdogs find deceptive privacy practices across majority of websites, apps studied

Internet and Governance | 07/10/2024 4:49 pm EDT

OPC calls for changes to Bill C-27Deceptive design practices – meant to influence the privacy decisions of users online – are rampant across many websites and mobile apps, particularly those meant for...

Meta considers blocking Facebook news in Australia

Internet and Governance | 07/04/2024 2:02 pm EDT

Facebook to penalize false news disseminatorsMeta Platforms, Inc. is threatening to apply the same rules on news content in Australia as it uses in...

Rizwan Jamal leaves Xplore to become CEO of Beanfield

telecom | 07/02/2024 1:44 pm EDT

Rizwan Jamal leaves Xplore to become CEO of BeanfieldRizwan Jamal is the new CEO of Beanfield Technologies Inc. effective immediately, the company announced...

Internet service quality bill becomes law

Internet and Governance | 06/20/2024 12:47 pm EDT

Tory MP says CRTC directives don’t go far enough when it comes to transparent service quality metricsA private member’s bill on internet service quality has passed through Parliament and received royal...

Connectivity is a human right, says Irekvist

Internet and Governance | 06/18/2024 6:10 pm EDT

Connectivity is a human right, says IrekvistTORONTO – Connectivity is not only a tool for good, it is a human right, the president of Ericsson...

CTS discusses road map to growth in telecom market despite challenges

telecom | 06/18/2024 5:52 pm EDT

CTS discusses road map to growth in telecom market despite challengesTORONTO – It is a tough picture for companies looking to grow in the Canadian telecom market but there are hopeful signs, a trio of experts told the Canadian Telecom Summit...

Telecom contributes $80 billion to economy, says CTA study 

telecom | 06/17/2024 12:11 pm EDT

OPINION: Declining prices and record levels of investment show competition is increasing in Canada’s telecom marketTORONTO – A new survey done for the Canadian Telecommunications...

House of Commons considering VoIP telephony for MP riding offices

telecom | 06/13/2024 1:20 pm EDT

Western Quebec to get new area code overlayThe House of Commons is experimenting with a new Voice over Internet...

Indigenous communities to buy Northwestel for up to $1B

telecom | 06/12/2024 12:24 pm EDT

Spectrum Unceded: How Indigenous people are Fighting for Digital Sovereignty in a Wireless WorldA group of Indigenous communities from the Yukon, Northwest Territories,...

Videotron and Ericsson extend collaboration for five years

telecom | 06/10/2024 2:41 pm EDT

Videotron asks for extension on Unlimited Music finaleEricsson AB and Quebecor Inc. subsidiary Videotron have renewed their...

Ashton says Bell provides poor service to Manitoba communities

telecom | 06/05/2024 6:21 pm EDT

Ashton says Bell provides poor service to Manitoba communitiesA New Democratic Party MP attacked BCE Inc. for not knowing its customers...

CRTC asks Rogers to maintain service for TekSavvy in decommissioning dispute

telecom | 06/03/2024 12:29 pm EDT

Price most critical factor when choosing telecom services: reportThe CRTC has requested Rogers Communications Inc. maintain service for TekSavvy Solutions Inc. in two Toronto buildings until it can make a...

Telus investing $24B in Ontario network upgrades

telecom | 05/21/2024 6:03 pm EDT

Telus investing $24B in Ontario network upgradesTelus Corp.’s spending spree continued on Tuesday as the company announced that it will be investing...

Telus announces $33B spend across B.C., Alberta for network upgrades

telecom | 05/13/2024 11:37 am EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOTelus Corp. announced Monday that it is investing more than $16 billion and $17 billion to “significantly expand and improve” its network infrastructure and operations...

Entwistle to take salary in shares as Telus releases Q1 results

telecom | 05/09/2024 8:34 pm EDT

Entwistle to take salary in shares as Telus releases Q1 resultsTelus Corp. president and CEO Darren Entwistle said Thursday that he will...

Northwestel ordered to abandon DSL surcharge after eight years

telecom | 05/09/2024 11:48 am EDT

CRTC denies Northwestel Wholesale Connect applicationBCE Inc. subsidiary Northwestel has been told by the CRTC to stop charging...

Senate committee passes internet service quality bill

Internet and Governance | 05/07/2024 2:01 pm EDT

Throne speech reiterates rural broadband, web giant promisesThe Senate Committee on Transport and Communications hastily adopted a private member’s bill on...

Staffieri touts Rogers accomplishments in Toronto speech

telecom | 05/01/2024 3:49 pm EDT

Staffieri touts Rogers accomplishments in Toronto speechRogers Communications Inc. CEO Tony Staffieri gave a rosy picture of life...

Canadian telecom prices fall, remain high internationally: ISED report

telecom | 05/01/2024 1:30 pm EDT

Federal government launches consultation on AI and copyrightCanadian wireless and broadband internet prices declined in 2023, however the country’s prices remain some of the highest compared to its G7 peers, particularly when it...

Senate committee takes up study of internet service quality bill 

Internet and Governance | 04/30/2024 6:01 pm EDT

Tory MP says CRTC directives don’t go far enough when it comes to transparent service quality metricsThe Senate Committee on Transport and Communications began its study of...

Sunco launches expansion with purchase of Zayo PBX business

telecom | 03/28/2024 9:17 pm EDT

Sunco launches expansion with purchase of Zayo PBX businessAlberta IT system integrator Sunco Communication and Installation Ltd. is...

Xplore expands broadband footprint in Prince Edward Island

telecom | 03/27/2024 4:31 pm EDT

Xplore expands broadband footprint in Prince Edward IslandXplore Inc. announced Wednesday that it is rolling out high-speed internet...

ISED auctioning off 225 leftover spectrum licences 

telecom | 03/25/2024 5:49 pm EDT

A cell tower with a blue sky in the background.The department of Innovation, Science and Economic Development (ISED) is auctioning off 225 spectrum...

Falling wireless and internet prices battle inflation, StatsCan says

Internet and Governance | 03/19/2024 5:52 pm EDT

A cell tower with a blue sky in the background.A day after the leaders of Canada’s biggest three telecoms told...

Canadian government spends $7.5 million on Manitoba connectivity

telecom | 03/07/2024 2:44 pm EST

Minister of Rural Economic Development Gudie Hutchings speaks at a press conference in the National Press Theatre on Feb. 13, 2024 (photo by Andrew Meade).Minister of Rural Economic Development Gudie Hutchings continued her tour...

Feds and Alberta spend $112 million on broadband deployment

telecom | 03/06/2024 11:18 am EST

Feds and Alberta spend $112 million on broadband deploymentThe governments of Canada and Alberta announced Tuesday that they are...

Canada and British Columbia fund high-speed internet rollout in province

telecom | 03/05/2024 9:47 am EST

Feds, Ontario, announce $54M broadband rolloutMonday the federal government and the government of British Columbia joined...

Feds invest $2.3M to bring high-speed internet and mobile coverage in Northwest Territories

telecom | 03/01/2024 4:10 pm EST

Feds, Ontario, announce $54M broadband rolloutThe Government of Canada announced Friday that it is investing $2.3 million from its Universal Broadband Fund to bolster connectivity in remote and underserved regions in the...

Aggregated access to FTTP needed for independent ISPs, CRTC told

telecom | 02/20/2024 10:24 am EST

Aggregated access to FTTP needed for independent ISPs, CRTC toldThe crisis in competition when it comes to internet connectivity is...

Providers debate wholesale fibre access in rural areas at CRTC hearing

telecom | 02/14/2024 4:24 pm EST

Providers debate wholesale fibre access in rural areas at CRTC hearingTo bring affordable internet and consumer choice to rural communities, the...

Cogeco announces acquisition of municipally-owned telecom provider

telecom | 02/05/2024 1:22 pm EST

Cogeco reports higher revenues and profit in Q3Cogeco Inc. announced Monday that Cogeco Connexion is acquiring an...

Ericsson and Telus extend 5G network nationally

telecom | 01/22/2024 12:42 pm EST

Jeanette Irekvist named president of Ericsson CanadaEricsson AB and Telus Corp. have linked up to roll out a 5G standalone network, it was announced Monday....

PIAC says administrative monetary penalties appropriate in City Wide dispute over Eastlink service outage response

telecom | 12/18/2023 3:11 pm EST

Frontier-Eastlink tariff tiff could affect other ISPs, CNOC warnsThe Public Interest Advocacy Centre (PIAC) and the Competitive Network Operators of Canada (CNOC) are contending that Bragg Communications Inc.’s Eastlink's conduct after...

Rogers sells all Cogeco shares to CDPQ to reduce Shaw debt

telecom | 12/12/2023 1:10 pm EST

Rogers aims to improve churn, ‘reset’ enterprise divisionRogers Communications Inc. has divested itself of all of its shares in...

INDU hears Canada must not surpass European or Quebec privacy laws

Internet and Governance | 11/24/2023 5:06 pm EST

Big telecoms fight calls for an ‘ISP tax’, pitch new OTT rulesWhile the European Union’s General Data Protection Regulation (GDPR) and...

Regulation of AI necessary, HUMA committee told

Internet and Governance | 11/23/2023 12:50 pm EST

Regulation of AI necessary, HUMA committee toldCanada will need to regulate artificial intelligence (AI) to protect workers while at the same time...

BQ says media is in crisis and needs immediate action

Media | 11/23/2023 8:40 am EST

ARIN asks Parliament to require ISPs to maintain Whois infoCanada’s news media are in crisis and the government is taking too long to respond, the House of...

Bell lays out contribution framework proposal at CRTC

Internet and Governance | 11/22/2023 9:13 am EST

Bell lays out contribution framework proposal at CRTCBCE Inc. revealed more details on Tuesday on its proposal for how base contributions from online...

FCC to boost internet connection speeds, CRTC non-committal

telecom | 11/20/2023 3:37 pm EST

FCC to boost internet connection speeds, CRTC non-committalAs the Federal Communications Commission in the United States announced it...

St-Onge releases Streaming Act direction to CRTC

Internet and Governance | 11/14/2023 5:09 pm EST

New Heritage Minister St-Onge promises to battle tech giantsTuesday Canadian Heritage Minister Pascale St-Onge issued the final policy direction to the CRTC that will implement the Online Streaming Act. The bill was passed last spring and the commission has been holding consultations on the policy directions this summer. Over 500...

AIDA needs to be scrapped, civil society groups tell committee

Internet and Governance | 11/03/2023 5:14 pm EDT

AIDA needs to be scrapped, civil society groups tell committeeA quartet of civil society groups appeared before the House of Commons...

Bill C-27 fails to protect rights of Canadians, say civil society groups

Internet and Governance | 11/02/2023 6:39 pm EDT

ARIN asks Parliament to require ISPs to maintain Whois infoA coalition of civil society groups are calling on the government to make...

CRTC greenlights Northwestel Connecting Families packages 

Internet and Governance | 10/24/2023 2:54 pm EDT

CRTC denies Northwestel Wholesale Connect applicationThe CRTC has given the green light to BCE Inc. subsidiary Northwestel Inc....

Eastlink announces purchase of Northern Ontario ISP

telecom | 10/05/2023 11:18 am EDT

City Wide wants GiC to force relocation of Eastlink’s TPIA point of interconnectionBragg Communications Inc.’s Eastlink announced the purchase of a Northern Ontario telecom service provider NeoTech in a Thursday press release. "We are delighted to welcome NeoTech customers to the Eastlink family," said Eastlink CEO Jeff Gillham. "This purchase is a...

Court orders minister to unblock Rebel Media publisher from X

Internet and Governance | 09/12/2023 5:25 pm EDT

Court orders minister to unblock Rebel Media publisher from XEnvironment Minister Steven Guilbeault must unblock Rebel News founder Ezra...

ISED releases spectrum outlook until 2027

Internet and Governance | 09/01/2023 5:44 pm EDT

Telecoms work to restore service after tornado; 27% of Canadians experience major outage due to weather, report findsThe Department of Industry Science and Economic Development (ISED) released its Spectrum Outlook...

ICA Microsystems back in CCTS fold

telecom | 08/31/2023 4:18 pm EDT

ICA Microsystems back in CCTS foldICA Microsystems Inc. is once again a participant in the Commission for Complaints for Telecom-Television...

OPINION: Freedom may never be a fourth national player, and consumers need more data

telecom | 07/28/2023 6:19 pm EDT

OPINION: Freedom may never be a fourth national player, and consumers need more dataBy John Lawford, executive eirector and general counsel of the Public...

ICA Microsystems terminated by CCTS for non-compliance

telecom | 07/27/2023 4:55 pm EDT

Wireless Code, home Internet, helping with data overage fees: ResearchThe Commission for Complaints for Telecom-Television Service (CCTS) was...

Broadband interventions begin to flow into CRTC

Internet and Governance | 07/21/2023 3:48 pm EDT

Broadband interventions begin to flow into CRTCThe CRTC has published some of the interventions for its proceeding into the Broadband Fund. Most of the...

Rogers and TVA secure site-blocking order against illegal baseball live streams

telecom | 07/19/2023 4:26 pm EDT

CCSA decries Shaw’s plan to cut satellite serviceThe Federal Court has issued a site-blocking order against several alleged...

Proposed rates for wholesale HSA over FTTP are inflated: CNOC

telecom | 07/14/2023 5:00 pm EDT

CNOC petitions gov on wholesale ratesThe Competitive Network Operators of Canada (CNOC) told the CRTC that...

Bell MTS defends service in Manitoba after CCPA study

telecom | 07/12/2023 5:20 pm EDT

Bell MTS defends service in Manitoba after CCPA studyBCE Inc. subsidiary Bell MTS has responded to a report criticizing how the telecom has operated since it was privatized in 1996. The initial study came from the Canadian Centre for Policy Alternatives. Bell bought the independent MTS six years ago. “Since 2017, Bell MTS...

Feds respond to tech giants’ concerns through proposed regulations

Internet and Governance | 07/11/2023 5:14 pm EDT

Feds respond to tech giants’ concerns through proposed regulationsCanadian Heritage is proposing regulations under the Online News Act that...

Canadian, Alberta governments invest $96M in high-speed internet

telecom | 07/11/2023 3:28 pm EDT

$1.7B broadband fund to launch in 2020, no formal consultation: ISEDThe federal and Alberta governments announced a $96 million plan to roll...

Canada and Ontario invest $4 million towards Internet rollout

telecom | 06/27/2023 4:32 pm EDT

A cell tower with a blue sky in the background.The governments of Canada and Ontario have announced another shared...

OpenMedia hopeful ahead of meeting with CRTC chair

Internet and Governance | 06/26/2023 2:11 pm EDT

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wirelessLobby group OpenMedia has been polling the public about what the major issues in broadcasting and telecom...

CIK Telecom files series of new MDU access applications

telecom | 06/22/2023 6:41 pm EDT

CIK Telecom files series of new MDU access applicationsCIK Telecom Inc. has filed five new Part 1 applications with the CRTC alleging that Strata Corp. has denied it access to multiple dwelling unit (MDU) buildings in British Columbia. These are the latest in a series of Part 1 filings by the competitive carrier. All of the...

CNOC disputes ILECs’ claims over high speed access proceeding

Internet and Governance | 06/16/2023 4:21 pm EDT

CNOC disputes ILECs’ claims over high speed access proceedingThe Competitive Network Operators of Canada (CNOC) is fighting with two...

Feds earmark $5.5 million to fight disinformation

Internet and Governance | 06/07/2023 5:59 pm EDT

Feds earmark $5.5 million to fight disinformationThe federal government is spending $5.5 million to create the Canadian Digital Media Research Network...

Facebook blocking threat “unacceptable”, Rodriguez states

Internet and Governance | 06/02/2023 2:17 pm EDT

Election 2019: watch for price caps, Netflix regs, Huawei banCanadian Heritage Minister Pablo Rodriguez is not impressed by Meta...

Wholesale model upside down: Jetté

telecom | 05/24/2023 6:18 pm EDT

New CEO announced for Cogeco, Audet vows family to retain controlAccording to the CEO of one of Canada's largest regional internet service providers, the recent state of...

Broadband use lowers harmful emissions, think tank finds

Internet and Governance | 05/18/2023 4:24 pm EDT

Federal government, BC announce $1.9m in broadband rolloutThe Montreal Economic Institute has released a paper finding that adoption...

Cybersecurity is national security, panelists tell IIC

Internet and Governance | 05/16/2023 11:54 am EDT

Public Health Agency among most targeted for cyber threats: CSEOTTAWA–The government’s cybersecurity legislation, Bill C-26, is necessary and timely, a panel told a conference Monday. The International Institute of Communications Canadian Chapter featured a session entitled “Bill C-26 and cybersecurity”. Moderator Ian Scott,...

CRTC becoming more accommodating to stakeholders: Eatrides

Internet and Governance | 05/15/2023 2:34 pm EDT

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wirelessOTTAWA–The CRTC is improving its process to be more responsive to its...

Facebook’s refusal to send witnesses angers Heritage committee

Internet and Governance | 05/08/2023 5:41 pm EDT

International legislators flag regulatory options for data giantsSir Nicholas Clegg’s reversal of an agreement to appear before the House...

Young Liberals call for telecom reform including foreign investment rules

Media | 05/04/2023 2:23 pm EDT

Young Liberals call for telecom reform including foreign investment rulesOTTAWA–As the Liberal Party of Canada gathers in the capital for its...

Government announces new licencing policy for 5G

Internet and Governance | 05/03/2023 5:03 pm EDT

Resistance to tower builds shows need to ‘rethink’ consultations: MPInnovation, Science and Industry Minister François-Philippe Champagne announced Wednesday that the government is adopting a new licencing policy for 5G spectrum that should provide easier local access for internet service providers and small communities. “Whether...

Small player groups like direction of CRTC under Eatrides

Internet and Governance | 03/30/2023 4:27 pm EDT

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wirelessThe new regime at the CRTC met with general approval Wednesday from...

Execulink solves access problem with Williams & McDaniel

Internet and Governance | 03/28/2023 3:40 pm EDT

ISED’s low-income internet program launchesExeculink Telecom Inc. has withdrawn a Part 1 application before the CRTC...

CRTC opening up Indigenous Broadband Funding stream in policy review

telecom | 03/23/2023 6:57 pm EDT

CRTC proposes code of conduct for ISPsThe CRTC is looking for feedback on how it can improve its Broadband Fund,...

Rodriguez not worried about Biden lobbying against online bills

Internet and Governance | 03/23/2023 3:24 pm EDT

Rodriguez not worried about Biden lobbying against online billsCanadian Heritage Minister Pablo Rodriguez says he is not worried that...

All sides endorse Mazier’s internet bill in committee

telecom | 03/21/2023 3:59 pm EDT

All sides endorse Mazier’s internet bill in committeeConservative MP Dan Mazier’s private member’s bill on internet service...

Canadian and Ontario governments invest $15 million in broadband rollout

telecom | 03/16/2023 2:09 pm EDT

Canadian and Ontario governments invest $15 million in broadband rolloutThe governments of Canada and Ontario have announced two projects that will...

Google promises to restore access to news at lively committee meeting

Internet and Governance | 03/10/2023 5:11 pm EST

Google CanadaAlphabet Inc.’s Google will stop limiting consumer access to news links...

UPDATED: CRTC cuts wholesale broadband rates by 10 per cent, launches new rates proceeding, and will expedite review of FTTH access; competitors pleased

Internet and Governance | 03/08/2023 4:24 pm EST

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wirelessThe CRTC Wednesday made good on newly-minted chair Vicky Eatrides' January promise to reassess the wholesale broadband market, and launched a notice of consultation that will...

Rodriguez rejects Senate C-11 amendment limiting CRTC power over social media

Internet and Governance | 03/08/2023 8:38 am EST

UPDATED: Senate passes C-11; Rodriguez expects C-11 to become law next weekCanadian Heritage Minister Pablo Rodriguez is rejecting a Senate amendment...

MP plans legislation to protect workers from ‘bossware’

Internet and Governance | 03/07/2023 1:32 pm EST

MP plans legislation to protect workers from 'bossware'A Toronto MP is looking to introduce legislation that will cover the use of...

Execulink files second Part 1 to get MDU access in Tillsonburg

telecom | 03/03/2023 3:46 pm EST

ISED’s low-income internet program launchesFor the second time this week, Execulink Telecom Inc. has filed an...

CIK continues to file Part 1s seeking access to Richmond, B.C. buildings

telecom | 02/27/2023 11:19 am EST

CIK continues to file Part 1s seeking access to Richmond, B.C. buildingsCompetitive local exchange carrier CIK Telecom Inc. has once again filed a Part 1 application with the CRTC demanding access to multi-dwelling units (MDUs) in Richmond BC. The...

CIK files another Part 1 application on timely access to MDUs

telecom | 02/24/2023 3:15 pm EST

CIK files another Part 1 application on timely access to MDUsCompetitive local exchange carrier CIK Telecom Inc. has once again appealed...

CRTC issues consultation on network resiliency in response to increased service outages

telecom | 02/22/2023 4:59 pm EST

Price most critical factor when choosing telecom services: reportThe CRTC is inviting telecom stakeholders and Canadians to participate in a consultation for the development of a...

Cogeco announces acquisition of Oxio

telecom | 02/21/2023 5:05 pm EST

Cogeco reports higher revenues and profit in Q3Cogeco Inc. announced it is acquiring independent internet service provider (ISP) Oxio. In a Tuesday...

Online News Act leads to internet fragmentation: Internet Society

Internet and Governance | 02/17/2023 4:20 pm EST

Online News Act leads to internet fragmentation: Internet SocietyThe Online News Act, Bill C-18, will “fundamentally change the...

SaskTel CEO retiring

Internet and Governance | 02/13/2023 5:47 pm EST

SaskTel CEO retiringSaskatchewan Telecommunications Holding Co. announced the retirement of its president and CEO Doug Burnett. Burnett will be leaving at the end of May to early June,...

UPDATED: Government finalizes new directions for CRTC

Media | 02/13/2023 4:00 pm EST

UPDATED: Government finalizes new directions for CRTCMonday the federal government outlined new policy directions for the CRTC, with an emphasis on...

Senators continue fight over Streaming Act and CBC’s future

Media | 02/08/2023 1:22 pm EST

Chair of Senate committee studying C-11 defends his fundraising letter against the billThe battle over the government’s Online Streaming Act, Bill C-11,...

Unscripted series the wave of the future for streamers, CMPA conference hears

Media | 02/06/2023 1:31 pm EST

CRTC releases described video statisticsOTTAWA–Streaming is the way of the future, a panel told the Canadian Media Producers Association with tweaks to the way content is produced. The Prime Time conference held a...