CCTS orders Brama Telecom to refund customer after overbilling
telecom | 07/31/2015 7:25 pm EDT
The Commissioner for Complaints for Telecommunications Services (CCTS) issued a decision Friday regarding a complaint made against Brama Telecom Inc., a Toronto-based company that provides wireless, Internet and TV services.
CCTS said in the release that it ordered Brama to refund one of its customers after billing them eight times for its monthly service fees instead of twice.
CCTS had also said in the release that Brama had made similar errors on two separate occasions, over charging customers for its services. CCTS had recommended that Brama “compensate the customer for the amount
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