Quebecor Inc.’s Videotron says it’s the first Canadian telecom to launch a chatbot on Facebook Inc.'s Messenger service, which it will use to give users viewing recommendations from its Illico video-on-demand (VOD) catalogue. Called Chillico, the chatbot “harnesses technology rooted in artificial intelligence to communicate with Videotron's customers in an innovative and personalized way,” the company said in a press release Wednesday. Julie Brault, vice-president of branding and ominchannel digital strategy at Videotron, said in the release the bot “will give us more information about how our customers interact with this type of innovative service. In the long term, we expect to learn how we can permanently incorporate bots into our...
TheScore Inc. launched its chatbot for Facebook Inc.’s Messenger on Wednesday, making it one of the first sports media companies to build a messaging bot to update users on sports developments. The bot allows Facebook Messenger users to receive automated and up-to-date information on teams they follow, the company said in a press release. Users can type in a name of a team from the NFL, the MLB, the NBA, the NHL and most major soccer leagues into Messenger and will be asked if they wish to follow the team. Users can then ask the bot questions about how their team is doing and make...
TheScore Inc. reported higher revenues and losses in the first fiscal quarter of 2013 as the company invested in developing a new mobile platform, the company said. In an earnings report released Tuesday, theScore said its $1.5 million in revenues over the three-month period that ended Nov. 30, 2012 was 50 per cent higher than the $1 million in...