CRTC merges complaints against Videotron music service

Media | 09/28/2015 7:36 pm EDT

The CRTC has merged two complaints against a service by Quebecor Inc.’s Videotron that exempts some music streaming services from counting against mobile customers’ data caps. Videotron introduced the service, called Unlimited Music, in late August. It allows mobile customers to listen to music streaming offered by Stingray Digital Group Inc., Google Inc.’s Google Play, Deezer and Spotify AB without incurring data charges. The Public Interest Advocacy Centre (PIAC) filed a Part 1 complaint a few days later, arguing that such an exemption amounts to an undue preference....

Another complaint emerges against Videotron’s music service

Media | 09/08/2015 5:24 pm EDT

Another application has been submitted to the CRTC that protests an offer by Quebecor Inc.'s Videotron to not count data used by its mobile customers for certain music-streaming applications. Vaxination Informatique, a telecommunication consulting company, has launched its own undue-preference complaint about Videotron's offer, which was announced late last month. The application from Vaxination Informatique, which appeared on the CRTC's website on Friday, argued that Videotron's offer on music services, called Unlimited Music, contravenes Telecommunications Act provisions meant to "ensure fair treatment of all communications [and] also to ensure incumbents do not use...