Rogers Communications Inc.’s chief customer officer, Deepak Khandelwal, and chief brand officer Dale Hooper have decided to leave the company, as those two departments get rolled into a single unit, Rogers said. The new consumer unit will include the previous customer experience, consumer business and brand divisions, it said. Khandelwal and Hooper will depart by the end of June and the expanded consumer unit will be headed by Dirk Woessner, the company said. There will also be other changes to the executive line-up. Lisa Durocher has been named to the newly-created role of chief...
Rogers Communications Inc. said Thursday it has deployed its new 700 MHz spectrum in parts of Toronto, Calgary and Vancouver. Rogers said the launch of the spectrum means customers in these locations will have an easier time accessing the Internet and streaming video in spots that have typically had bad reception, such as elevators, basements and buildings with thick concrete walls. The company has been emphasizing the video experience that the 20-year spectrum licenses, which it spent $3.29 billion on, will allow it to offer. It did so when the auction results were announced Feb. 19 and,...