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Telecoms don’t give out customer info ‘willy-nilly’: Bell ombudsman

telecom | 05/02/2014 8:50 pm EDT

OTTAWA — Telecommunications companies don’t voluntarily give out confidential customer information to the government, said William Abbott, senior counsel and privacy ombudsman at BCE Inc. “I do not know a single TSP [telecommunication service provider] that makes voluntary disclosures of confidential customer information to the government,” Abbott said, adding that the use of the word “warrantless” is misleading because companies provide that information to a...