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Comms acts review panel urges ‘practical’ submissions

Media | 11/01/2018 7:11 pm EDT

OTTAWA — Members of the panel tasked with providing recommendations to bring Canada’s communications laws into the digital era are urging public submissions be “concrete” and “practical” to hasten the resulting report’s ability to pass government scrutiny.  ...

Senators criticize makeup of comms acts review expert panel

Media | 10/04/2018 12:55 pm EDT

OTTAWA — Two senators on the Senate transport and communications committee raised concerns to federal bureaucrats testifying Wednesday night that the Liberal government's expert panel tapped to review the country's communications laws isn't diverse enough in its makeup....

Experts to ‘find solutions’ in broadcast, telecom review: Joly

Media | 06/05/2018 8:10 pm EDT

OTTAWA — The expert panel appointed by the federal government to...

Bell loses in small claims court over price increases

telecom | 04/30/2018 5:08 pm EDT

A small claims court has decided in favour of a Toronto-area BCE Inc. customer who complained after signing up for a contract term at one price, which Bell proceeded to change unilaterally, according to reports by...

UofO teases consumer tools for wireless services

telecom | 03/07/2018 8:06 pm EST

OTTAWA — Tools to better inform consumers of their rights when purchasing wireless services are under...

Fake news worries increasing ahead of 2019 election: PPF CEO

Media | 11/15/2017 7:16 pm EST

OTTAWA — Policy makers in Canada have become more concerned about the...

Ottawa U study uses mystery shoppers to test Wireless Code

telecom | 09/23/2016 6:24 pm EDT

OTTAWA — Researchers at the University of Ottawa say the preliminary results of a small mystery shopper test found some wireless providers are leaving some potential customers ill-informed about their choices. The study, the first of its kind conducted by researchers from the university’s law and information studies departments, was presented at a session at the school on Thursday. The group asked the mystery shoppers to go into the stores—the providers were notified that the test was going to take place—to replicate a regular customer and then reflect on their...