OTTAWA — Members of the panel tasked with providing recommendations to bring Canada’s communications laws into the digital era are urging public submissions be “concrete” and “practical” to hasten the resulting report’s ability to pass government scrutiny. ...
OTTAWA — Two senators on the Senate transport and communications committee raised concerns to federal bureaucrats testifying Wednesday night that the Liberal government's expert panel tapped to review the country's communications laws isn't diverse enough in its makeup....
OTTAWA — The expert panel appointed by the federal government to...
A small claims court has decided in favour of a Toronto-area BCE Inc. customer who complained after signing up for a contract term at one price, which Bell proceeded to change unilaterally, according to reports by...
OTTAWA — Tools to better inform consumers of their rights when purchasing wireless services are under...
OTTAWA — Policy makers in Canada have become more concerned about the...
OTTAWA — Researchers at the University of Ottawa say the preliminary results of a small mystery shopper test found some wireless providers are leaving some potential customers ill-informed about their choices. The study, the first of its kind conducted by researchers from the university’s law and information studies departments, was presented at a session at the school on Thursday. The group asked the mystery shoppers to go into the stores—the providers were notified that the test was going to take place—to replicate a regular customer and then reflect on their...