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TAGGED AS NATALIE MACDONALD

Bell, Rogers defend sales practices to CRTC

telecom | 10/26/2018 8:00 pm EDT

GATINEAU –– BCE Inc. and Rogers Communications Inc. defended their sales tactics Friday after a week of CRTC hearings on aggressive and misleading sales practices, where numerous witnesses and smaller carriers pointed fingers at the big players for creating a problem....

Commission hears data cap debate

telecom | 04/27/2016 7:59 pm EDT

CRTC commissioners presiding over the basic services hearing continued to hear conflicting opinions over the effectiveness and necessity of including data caps in Internet packages Wednesday. The idea of enshrining a minimum usage limit into a basic service objective should be approached with caution, representatives from Bragg Communications Inc.’s Eastlink said on the penultimate day of a three-week proceeding. Eastlink uses data caps, or “included usage,” as a network management tool, Natalie MacDonald, vice-president of regulatory, told the five-commissioner panel. “We would be very concerned about setting a minimum,” MacDonald said, in response to a question from vice-chair Peter Menzies about the idea of limiting how small data allotments can be by prescribing a minimum amount of data that must be offered...